Practice Management Alert

A clear financial hardship policy might prevent some write-offs. You have a head start on understanding how to ensure you'll get paid when dealing with patients suffering financial hardship. But there's more to know about creating a winning hardship policy to keep your deserved payments rolling in, despite economic hard times. In Medical Office Billing and Collections Alert, Vol. 10, No. 2, you learned the difficulty your office could face with a patient who can't pay his copay or deductible. You discovered that you can't simply write-off a patient's balance, and garnered tips on how to make the patient prove financial hardship. Next step: One important element to dealing with a patient's financial hardship isto have a written policy that informs the patient of your hardship policies. Read on to learn how to create a winning hardship policy, and offer payment plans to patients. Create a Financial Hardship Policy Your [...]