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Practice Management Alert

Office Management:

Steal These Customer Service Tips From Other Industries

Published on Fri Oct 04, 2019

With patients becoming busier and expecting more tailored customer service, meeting expectations matters more than ever. People are paying more and more for healthcare, and, in some situations, patients are starting to see themselves as customers patronizing businesses rather than patients requiring medical services. If your office still has uncomfortable chairs, dingy paint, fluorescent lighting, and a vibe of “hurry [...]
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