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Practice Management Alert

Education:

Focus Your Staff Training and Education on Customer Service

Published on Wed Sep 13, 2017

Training and education are important components of improving staff performance, but have you ever wondered what your peers see as their areas of greatest need for training? A recent MGMA Stat poll set out to answer that question by surveying more than 900 industry professionals. Although you might think that complex technical training would top the list, another area entirely [...]
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