Practice Management Alert

Accessibility:

Prioritize Ease of Use for Deaf Patients

Federal agencies are willing to enforce penalties against noncompliant providers. Ensuring ease of access for all clients is a cornerstone of good customer service. But failure to do so might provoke more than frustrated customers (or, in the realm of healthcare, patients). The Department for Health and Human Services (HHS) Office for Civil Rights (OCR) and Department of Justice (DOJ) [...]
You’ve reached your limit of free articles. Already a subscriber? Log in.
Not a subscriber? Subscribe today to continue reading this article. Plus, you’ll get:
  • Simple explanations of current healthcare regulations and payer programs
  • Real-world reporting scenarios solved by our expert coders
  • Industry news, such as MAC and RAC activities, the OIG Work Plan, and CERT reports
  • Instant access to every article ever published in your eNewsletter
  • 6 annual AAPC-approved CEUs*
  • The latest updates for CPT®, ICD-10-CM, HCPCS Level II, NCCI edits, modifiers, compliance, technology, practice management, and more
*CEUs available with select eNewsletters.