Reader Questions:
Review the Risk of Calling Out Patient Names and PHI
Published on Wed May 15, 2024
Question: Is it OK to call out full names in a waiting room? Can you ask for “Nancy Johnson,” or should you only ask for “Nancy”? We’ve been using full names, but our new office manager asks that we stop doing this. New Jersey Subscriber Answer: Calling out patient names in a covered entity’s office or facility is covered under the incidental [...]