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Podiatry Coding & Billing Alert

Part 1:

Master the Art of Working With -- Or Around -- Problem Payers

Published on Thu Aug 27, 2009

Follow these steps and get results from every payer. You know all too well that problem payers can wreak havoc on your practice's income. In part one of our twopart series, we'll show you how doing your homework can take the pain out of working with problem payers -and start the wheels turning to bring in cash for your podiatrist's services. Step 1: Research the Original Claim Your first step when you discover that you have a problem with a payer is to do research. If you're facing payment delays, find out why. If you're receiving improper denials, look at the denial reasons the payer is giving you on your explanations of benefits (EOBs). "My first step is to review the status of that claim. I try to gain the 'what and why' of the situation and then address the particular issue," explains Cheryl Nash, director of operations and senior [...]
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Podiatry Coding & Billing Alert

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