After-hours codes are supposed to boost your reimbursement, but payment is not always automatic - and it often requires negotiation with your private payer. 'After Hours' Can Vary by Practice CPT has three codes to report after-hours services: Overbooked Practices May Not Qualify You should not report after-hours codes if scheduled patients remain in the waiting room after normal business hours due to delays or overbooking. For instance, if a patient scheduled for a 4:45 p.m. appointment doesn't see the physiatrist until 5:15 - 15 minutes after the office normally closes - you can't report the service as an "after-hours" visit. Never Report After-Hours Codes Alone You should always report the after-hours codes in addition to any other services provided, including E/M services. According to the November 1997 CPT Assistant, "These codes [special services codes, including 99050-99054] are an adjunct to the basic service(s) rendered ... they are intended to be reported in addition to the basic service(s) provided." Therefore, never report 99050, 99052 or 99054 alone. Medicare and Medicaid do not recognize the after-hours codes, and bundle them into any other services that you provide. Blue Cross/Blue Shield of North Dakota, a Part B Medicare carrier for four states, states in its local medical review policy (LMRP), "Certain codes ... are considered by CMS to be 'bundled' services. Bundled services are not payable, nor should they be billed, even when performed incident-to or with a separate service." Negotiate With Private Payers Some private payers recognize the after-hours codes, but guidelines are inconsistent. CMS assigns no relative value units to 99050-99054, so payment can vary dramatically. "Insurers who reimburse for these codes usually pay about $30 for them," Davis says.
After-hours codes 99050-99054 are designed to reimburse physicians who see patients at unusual times, such as after regular office hours or on Sundays or holidays. Although Medicare and Medicaid do not reimburse for after-hours codes, some private payers do. Blue Cross and Blue Shield of Louisiana, for example, changed its policy in March 2003 to allow payment for the after-hours codes reported with E/M codes CPT 99201 - 99215 (Office or other outpatient visit ...) and 99241-99245 (Office or other outpatient consultations ...).
"After hours is defined as 'after your practice's scheduled time to close or before your practice opens,' " says David Davis, a medical policy analyst at iHealth Technologies Inc. in Atlanta. Do not report 99050-99054 for services you perform when the office is normally open, even if those hours fall outside "regular" 9-to-5, Monday-through-Friday business hours. For instance, if the office is open until 7 p.m., a 6:45 visit does not warrant 99050 in addition to the basic service.
If your office is scheduled to be open every other Saturday, therefore, you would not be allowed to use the after-hours codes on those Saturdays, Davis says. "However, if you were called in on the alternate Saturday when your practice is not scheduled to open, you would be able to use them at that time," he says.
No insurer will accept an after-hours claim just because the physician was running behind, Davis says. "If you make an extended effort to keep the doors open for the patient, then use the codes." The physician overbooking his schedule, however, does not warrant the use of after-hours codes.
You should use 99050-99054 only if the physician sees a patient for an unscheduled appointment at a time when his or her office would otherwise be closed. Let's say a patient rehabilitating from amputation surgery calls 10 minutes before the office closes, complaining of extreme leg pain after a fall. Concerned that the patient may have an injury that would impede healing, the physiatrist advises the patient to come to the office immediately. The patient arrives 40 minutes later. In this case, you may appropriately report 99050.
If you've known all along that the patient was planning to arrive after hours, however, you should not report the codes.
"One of our patients often gets bursitis (726.5, Enthesopathy of hip region) flare-ups at the end of her workday, and she comes in for an injection (20610*, Arthrocentesis, aspiration and/or injection; major joint or bursa [e.g., shoulder, hip, knee joint, subacromial burs]]) to ease the pain," says Lois Clayden, office manager at the Bone and Joint Clinic in Indiana. "A lot of times, she doesn't make it into the office until we're about to leave, and we end up staying late to treat her." Clayden does not report the after-hours codes for this type of arrangement, because she expects the patient to arrive at the same time each day.
Don't Bill Medicare for After-Hours Codes
Codes 99050-99054 are specifically included in this group. The LMRP further states, "When services designated as bundled are denied, the physician may not collect from the patient or the patient's supplemental insurer for the denied service."
A number of coding experts suggest negotiating payment for after-hours codes with private payers as part of any contractual agreement. Unlike Medicare, private payers may prefer that physicians use after-hours codes. The alternative to seeing the patient after hours in the office is to send him or her to the emergency department - which will cost that insurer even more. Use this as leverage when negotiating with payers.
Avoid overusing after-hours codes, and reserve them for truly urgent situations, or commercial payers could stop paying for them if they think they're being abused.