Question: Our doctor spent a long time on the phone with a patient’s mother discussing the patient’s ADHD and anxiety. We billed 99339 (Individual physician supervision of a patient [patient not present] in home, domiciliary or rest home…). Is that correct?
Answer: Your payer will probably not accept 99339 for this. You should use 99339 to describe the work a doctor provides on a regular basis while performing frequent complex supervision services to a patient in a home, domiciliary or rest home including:
Therefore, this code will not justify your physician’s time on the phone with the patient’s mother.