Highlight the phrase "in addition to basic service"--you'll be glad you did. Watch the Clock for 99050 When looking at after-hours codes, your first choice often will be 99050 (Services provided in the office at times other than regularly scheduled office hours, or days when the office is normally closed [e.g., holidays, Saturday or Sunday], in addition to basic service). Code 99050 comes into play when the physician sees the patient in the office during hours when the office normally would be closed. Example: Caveat: Non-Standard Business Hours Could be 99051 If your practice has routine hours for seeing patients in the evenings or on weekends or holidays, don't for get about 99051 (Service[s] provided in the office during regularly scheduled evening, weekend, or holiday office hours, in addition to basic service). Example: "This rule changed a few years back and people are confused by it," says Chip Hart, director of Pediatric Solutions in Winooski, Vt. "They don't understand that they can bill a 99051 any time it's after hours." CPT doesn't clearly define "after hours times," which adds to the confusion. "When people ask, 'When is after hours?' I tell them it's when the insurance company stops answering the phone," Hart adds. Caution: Office Emergency Points to 99058 Think "emergency" and "interruption" when considering whether to include 99058 (Service[s] provided on an emergency basis in the office, which disrupts other scheduled office services, in addition to basic service) ona claim. "99058 is for a true emergency or when the doctor needs to see the patient right then," Jackson says. "It could be because the mom is demanding it, or could be because the child is screaming in pain or has a serious laceration or other problem." Tip: Fine line: Remember to Include E/M Codes At first glance, codes 99050, 99051, and 99058 seem comprehensive enough to stand on their own. Take a closer look, however, and the phrase "in addition to basic service" is your clue that more codes are needed. CPT doesn't designate the status with a plus sign, but the codes technically are considered add-on codes. Therefore, you can only report them in conjunction with the appropriate E/M code. Hold Out for Reimbursement Some payers, including Medicare, do not reimburse for the after-hours codes -- but others do. Example: Reimbursement rates might not be high, but every little bit adds up. You can also use what payments you are receiving to help garner more from non-payers. "Even if you aren't being paid right now by BCBS, wouldn't you like to count all those codes so that the next time you sit down for your negotiation with them, you have the data?" Hart asks. "Every one of those 9905x codes saves the insurance company hundreds or thousands of dollars in the ER." "I strongly encourage practices to open up earlymorning and after-work well visit slots for working families," Hart adds. "Get those important well visits, make your families happy, and collect a well-deserved premium. It's good business, but more importantly, it's good medicine."