Reader Questions:
Clarify 'New' Versus 'Established' Patient
Published on Thu Jun 03, 2010
Question: Our practice performed a test on a patient another doctor referred to us. Our physician was not present for the procedure; a technician administered the test. Should I consider this patient an established patient when she returns for additional care?Mississippi SubscriberAnswer: No, you should consider the patient "new" until a face-to-face encounter with your physician occurs. If the primary physician (or another physician billing under the same group number) provided a non-face-to-face service for a patient and then provided a face-to-face service within three years, you should still consider the patient to be "new" when selecting an E/M service code for the face-to-face service.According to AMA guidelines, there are additional factors to consider as well:The three-year rule is a well-established rule for "new" versus "established" patients. That is, if any physician within a given practice has a face-to-face visit with a patient within a 36-month period, that patient is [...]