Question: A consultant suggests that we use two-entry documentation for encounters that involve a modifier 25 service. What does that mean? Answer: Two-entry documentation refers to recording separate notes for duel E/M services or procedure-service claims.
Virginia Subscriber
Use one of three methods to demonstrate that a service (99201-99215, Office or other outpatient visit for the E/M of a patient) appended with modifier 25 (Significant, separately identifiable E/M service by the same physician on the same day of the procedure or other service) is significant and separately identifiable from another same-day service (99381-99397, Preventive medicine service) or procedure (such as 51701, Insertion of non-indwelling bladder catheter [e.g., straight catheterization for residual urine]):
• write two paragraphs--one for the well check or procedure and one for the sick visit
• use two templates--use a standard preventive medicine service form and record the sick visit information on the back
• combine a template with dictation--complete a well-check template and attach the sick-visit dictation.
Each entry should include the components necessary for that service or procedure. For instance, the well-check portion would document the preventive medicine service's comprehensive nature, including an age- and gender- appropriate history and exam. The sick visit would then describe the problem-oriented service's key components of history, examination and medical decision-making--or when counseling and/or coordination of care dominates the service, the subject of discussion.
Creating separate documentation substantiates your modifier 25 claim. If you need to appeal for sick-visit payment, you can send the payer notes that visually show the modifier 25 service as significant and separate from the procedure or well check. Two-entry documentation also shows that the modifier 25 service "satisfies the relevant criteria for the respective E/M service" reported, which CPT's revised modifier 25 description requires.