This billing service overcharged Medicaid by millions for physicians' charges. If your pediatric practice has hired a billing service to handle your claims processing, you can't simply sit back and let them worry about correct coding. In some cases, your billing service could be doing you more harm than good, and you won't know unless you monitor them from time to time. In September, a California-based billing company agreed to pay the U.S. government $4.6 million to settle allegations that it submitted false claims to Medicare and Medicaid on behalf of physicians, hospitals, and other healthcare providers, a Dept. of Justice news release notes. Over a seven-year period, the billing company allegedly inflated claims, billing higher levels of E/M services than the physicians actually documented. In addition, the company added charges for minor services to the E/M claims, and failed to comply with the government's teaching physician rules. The takeaway: Look for Frequent Reports To ensure that your billing service is keeping your best interests in mind, check in with them and ask for frequent reports, experts say. "Both the billing company and the physician group are putting themselves at a compliance risk if they're billing the wrong codes, so both sides should be collaborating," says Barbara J. Cobuzzi, MBA, CPC, CENTC, CPCH, CPC-P, CPC-I, CHCC, president of CRN Healthcare Solutions, a healthcare consulting firm in Tinton Falls, N.J. "It is incumbent upon the medical practice to ask for reports from the billing company that shows the E/M distribution, collection rates, and bell curves. Best-practice billing companies should provide this information quarterly at the least, but ideally every month." Keep in mind: To read the complete press release about the settlement, visit the DOJ Web site at www.justice.gov/opa/pr/2011/September/11-civ-1129.html.