Charging Co-pays for Nurse Visits:
Dos and Donts
Published on Tue Sep 01, 1998
When a child sees a nursefor just an injection or a weight check, for examplethe fee for the visit is usually low, $26 to $36 according to the Physicians Fee & Coding Guide (sometimes lower if the patient is with a managed care plan that gets a discount). A patients co-pay may well end up covering most of the visit, which is coded using CPT 99211 . Some practices feel hesitant about asking for a co-pay under these circumstances.
Regardless of what the nurse does, if you charge for an office visit, you should, in most cases, bill the patient a co-pay, our sources say. Here are their reasons, along with a few situations in which the co-pay may not apply:
1. It is required by contract. You should check with your managed care contracts, but most, if not all, require you to collect a co-pay every time you bill for an office visit, says Daria Phelps, insurance manager for Wildwood Pediatrics, a four-pediatrician, two-nurse practitioner practice in Essex, CT. If there is an office visit, a co-pay is required by the insurance company, says Phelps.
Tip: Its important to consider a key purpose of co-pays. The insurance company uses a co-pay to discourage
overutilization. If you come between the company and its co-pay policy, you will be seen as interfering with its cost controlsnot to mention possibly violating the terms of your contract.
2. Forget the co-pay for immunizations included in preventive care visit. Sometimes, a child comes in for a well visit, but has a minor health problem which prevents immunizations to be given at that time. So, the child comes in the next week, just for the shots. Is a co-pay collected this time? No, says Phelps. If the shots were supposed to be part of the physical, theres no co-pay. Thats because most plans, to encourage patients to get to their well visits, do not permit physicians to collect co-pays for physicals.
3. Newborn weight checks. This is another common example of nurse visits that do require co-pays. Phelps does collect a co-pay for these visits.
4. Offering an alternative: free nurse visits.
If you really dont want to charge a co-pay for nurse visits, your only option is to not charge for the visits at all. This is the strategy used by Jan Taylor, assistant office manager for Childrens Medical Group, a 13-pediatrician practice in Mobile, AL. We dont bill for any nurse visits at all, explains Taylor. If patients come in just for an immunization, the practice bills for the administration of the shot, she says.
5. Explaining the co-pay. Dont let worries about how to explain the co-pay to parents keep you from charging it. There is [...]