If your payer follows CCI, remember face-to-face outweighs other options. If any of your payers follow Medicare's Correct Coding Initiative (CCI) edits, watch your providers' coding for phone consults. Recent CCI edits include more than 100 code pairs that center on telehealth services, so be sure providers know when they can -- or can't -- separately report these consultations. Steer Clear of Telehealth Reporting The G codes in HCPCS apply to Medicare carriers, but might have some application for pediatricians whose payers follow Medicare guidelines. CCI 16.2 clarifies that CPT and CMS coding instructions prohibit you from reporting two sets of telehealth consultation codes with many E/M services: The consultation level (limited, intermediate, or complex) and amount of physician time spent during the consultation distinguish the codes in both groups. Correct approach: Edits Also Hit Initial, Subsequent Care The codes you report for seeing patients under "normal" circumstances -- face-to-face in an inpatient setting -- also override the telehealth consultation choices. For example, submit the appropriate choice from 99221-99223 (Initial hospital care, per day, for the evaluation and management of a patient ...) or 99231-99233 (Subsequent hospital care, per day, for the evaluation and management of a patient ...) instead of the G code. No breaks: Timing: