Omitting this detail could cut a 99214 to a 99213 That's the lesson one pediatrician learned. See if you can spot the problem with this chart entry. An 8-year-old boy seen for ADHD (chief complaint) FU (HPI-duration) visit. He has been on stimulant medication (HPI-modifying factor) for one month (HPI-duration) but is not doing well (HPI-quality). He is still having problems attending school (social history-education) and with off-the-wall behavior at home (HPI-severity). His parents have not noted problems with appetite (ROS-constitutional) or sleep issues (ROS-neurological or respiratory-not both). Physical examination consists of a brief neurological examination (can't give credit here as there are no details). Extensive counseling is done for school and behavioral issues, his diagnosis of ADHD and treatment options (counseling description). His stimulant dosage is increased (prescription drug management-table of risk-moderate) (MDM risk: 2 pts) and FU planned in one month. Total face-to-face time is 25 minutes (can't use this without knowing how much of that time was spent counseling). Step 1: Include 3 Items in Documentation Before using time as the controlling factor, check off the following requirements from Lisa Curtis, CPC-I, CPC-E/M, who specializes in E/M audits in the Greeley, Colorado area. To code based on time, the physician must document: 1. the total time spent with the patient 2. that more than 50 percent of the face-to-face time the physician spent with the patient/and or family is counseling/coordination of care. "I advise my providers to state the actual time (for instance 45 minutes was spent with the patient in total, 30 minutes in counseling)," Curtis says. 3. a description or summary of the counseling/coordination of care. Problem: Although the documentation in the previous chart indicates the encounter's total face-to-face time (25 minutes), the pediatrician fails to indicate the percentage of the encounter that the physician spent on counseling and/or coordination of care. CPT lets you select an office visit code based on time only when the physician spends more than 50 percent of the face-to-face time with the patient and/or family member on counseling and/or coordination of care, explains Richard H. Tuck, MD, FAAP, pediatrician at PrimeCare of Southeastern Ohio in Zanesville. "If documentation does not specify that the encounter has met the more than 50 percent counseling requirement, you cannot use time as the controlling factor to select the level of E/M service." Step 2: Use Elements When % Unknown You instead have to code the visit based on the documented history, says Suzan Hvizdash, CPC, CPC-E/M, CPC-EDS, medical auditor, University of Pittsburgh Physicians. Her breakdown of the note linked to the italicized chart entry explanations includes: • HPI-quality, severity, duration, modifying factors-EXTENDED • ROS-Constitutional, Neuro (or respiratory-not both) • PFSH-Social • Exam-NONE • MDM-Est. Problem worsening-2 points Data-NONE Risk-Moderate CODE: 99213 (History-Detailed and MDM Low). Without knowing how much of the 25 minutes the physician spent counseling, the note supports 99213, not 99214 (... a detailed history; a detailed examination; medical decision-making of moderate complexity ...), Hvizdash says. That's a difference of approximately $32, using the 2008 Medicare Physician Fee Schedule, which assigns 1.68 relative value units (RVUs) to 99213 and 2.53 RVUs to 99214 with a conversion factor of 38.0879. Solution: Adding the actual time that the pediatrician spent on counseling, such as "15 min. spent counseling on the documented related issues," would indicate that the encounter meets time-based coding's greater than 50 percent on counseling/and or coordination of care criteria. Warning: If an insurer finds that a sampling of documentation for your higher-level visits falls short of the levels you are selecting, the payer can extrapolate its findings to the rest of your cases for that payer, Tuck says. You could end up having numerous visits downcoded resulting in a major payback.