Don’t relax your lab’s preparation.
If you can at least list an ICD-10 code from the right “family,” your Medicare administrative contractor (MAC) will pay your claims for the first calendar year following the Oct. 1, 2015 implementation date.
That’s a compromise hammered out between the AMA — which wanted to delay ICD-10 implementation, and CMS — which insisted that the show must go on.
Now the two groups have joined forces in the best way possible, not only partnering to provide resources to the community, but making concessions in claims acceptance that will please everyone.
The deal: CMS and the AMA recently announced that they’ve forged a partnership to help practices during the final three months before ICD-10 implementation in response to urging from the provider community. As a result, the two groups released guidance that included four points to ease your code-set transition.
Concession 1: Incorrect ICD-10 codes won’t automatically trigger denials. If you use the wrong ICD-10 code within the first year after Oct. 1, your MAC will still process and pay your claim will, as long as you use an ICD-10 code from the correct code group, CMS says.
“While diagnosis coding to the correct level of specificity is the goal for all claims, for 12 months after ICD-10 implementation, Medicare review contractors will not deny physician or other practitioner claims billed under the Part B physician fee schedule…based solely on the specificity of the ICD-10 diagnosis code, as long as the physician/practitioner uses a valid code from the right family,” CMS says in the guidance.
Keep in mind, however, that this doesn’t let you off the hook completely — you still have to use a valid ICD-10 code on your claim and it has to be from the correct code family. In addition, your claim could still be denied for other reasons besides the ICD-10 code’s specificity.
Concession 2: If you use the wrong ICD-10 code for quality reporting, you won’t face penalties. Whether you’re reporting for PQRS, value-based modifiers (VBM) or meaningful use (MU), no penalties will apply as long as you use an ICD-10 code from the right code family.
“An eligible professional (EP) will not be subjected to a penalty if CMS experiences difficulty calculating the quality scores for PQRS, VBM or MU due to the transition to ICD-10 codes,” CMS added.
Concession 3: You could be entitled to an advance payment if your MAC faces “administrative problems.” If your MAC experiences a system malfunction or has trouble implementing ICD-10, you might be able to collect a conditional partial payment until the issues are resolved.
The advance payments — which require repayment — do not apply if the physician is unable to submit a valid claim for services rendered, CMS clarifies. However, if a Medicare systems issue interferes with claims processing, CMS and the MACs will post information on how you can request an advance payment.
Concession 4: You’ll have access to an ombudsman and a communications center to answer your questions. CMS is anticipating issues and questions during the ICD-10 transition, and is therefore creating a “communication and collaboration center” as well as appointing an ICD-10 ombudsman to resolve issues and address concerns. “As we get closer to the Oct. 1, 2015 compliance date, CMS will issue guidance about how to submit issues to the Ombudsman,” CMS said in the guidance.
CMS, AMA Smooth Transition
Although the four new ICD-10 allowances may not address all of your concerns about the transition, they should certainly help labs feel better about the approaching implementation date.
“We appreciate that CMS is adopting policies to ease the transition to ICD-10 in response to physicians’ concerns that inadvertent coding errors or system glitches during the transition to ICD-10 may result in audits, claims denials, and penalties under various Medicare reporting programs,” said Steven J. Stack, MD, president of the AMA, in a July 6 statement. “We will continue to work with the administration in the weeks and months ahead to make sure the transition is as smooth as possible.”
Resource: To read the CMS/AMA guidance, visit www.cms.gov/Medicare/Coding/ICD10/Downloads/ICD-10-guidance.pdf. Don’t stop preparing: use Selman Holman quotes
Don’t Waste Your Reprieve
If the preceding concessions encourage you to slack off your ICD-10 prep, you could be wasting an opportunity.
Do this: Use the reprieve to double-down on your preparation so that your “practice” can make “perfect” before the errors become costly. For instance, identify which codes cause you trouble now and check to see what information you need to code for them in ICD-10, says Lisa Selman-Holman, JD, BSN, RN, HCS-D, HCS-O, COS-C, owner of CoDR — Coding Done Right, and Selman-Holman & Associates, LLC in Denton, Texas.
“Denials/return-to-providers are three percent in ICD-9, and CMS projects that to be 10 percent with ICD-10,” Selman-Holman says. Focusing on key conditions that your lab reports and comparing the ICD-9 and ICD-10 codes for those conditions will help ensure that you make as few errors as possible come Oct. 1. Then you can use the year-long claims-denial reprieve to hone skills.