Focus on lab and pathology data. Despite a drop in the overall improper payment rate for Medicare fee-for-service in 2020, Part B claims error rate increased by nearly 3 percent — including many clinical lab and pathology claims. Basis: Centers for Medicare & Medicaid Services (CMS) recently released the 2020 Medicare FFS Supplemental Improper Payment Data as part of its Comprehensive Error Rate Testing (CERT) program. The CERT data showed Medicare Part B’s portion of the improper payment rate at 32.8 percent of the overall amount — a significant increase from the 2019 rate of 29.9 percent. The CERT report offers more statistics on claims errors broken down by specialty, including what caused improperly paid charges. Look at the Overall Numbers A myriad of corrective actions contributed to CMS’ efforts to circumvent incorrect coding and cut error rate numbers. The feds estimate improper payments at $25.74 billion for FY 2020 with a 6.3 percent improper payment rate. This is a major drop from FY 2019’s statistics, which included a 7.25 percent error rate and $28.91 billion in improper payments. Why do these numbers matter? “The CERT program is designed to determine if Medicare contractors are processing and paying claims correctly,” notes Part B Medicare Administrative Contractor (MAC) NGS Medicare in online guidance. Plus, the feds track errors and offer educational programming from the CERT results. “CERT is an excellent program that provides extremely helpful information for physicians,” says Christina Neighbors, MA, CPC, CCC, coding quality auditor for Conifer Health Solutions, Coding Quality & Education Department. “ See particulars: With a 7.0 percent error rate, pathology claims were slightly worse than the overall 6.3 percent figure. On the other hand, clinical laboratories demonstrated a whopping 17.0 percent improper payment rate, accounting for $676.1 million in improper payments. Avoid These Coding Errors In Figure 2 of the CERT report, CMS highlights the various issues that hiked up the error rate. The pie chart points to the following documentation problems . Remembering that the physician’s documentation is key to supporting every code level is essential, says Terri Tamez, CPC, CEO of Phoenix Coding and Consulting Service. “Remember, the chart reviewer cannot assume why [the provider] ordered certain tests. Coders cannot interpret, infer, or imply why any treatment or tests are ordered.”