Otolaryngology Coding Alert

Reader Questions:

Understand Face-to-Face Visit Rules

Published on Tue Dec 14, 2021

Question: I read that when reporting discharge day management service, we must provide and document a face-to-face encounter for that inpatient day. Does that mean that if an allergist does not provide a face-to-face service on the day of discharge, he cannot charge an E/M service?

Wisconsin Subscriber

Answer: The allergist cannot report an inpatient service unless a face-to-face encounter occurs on that day. If the physician does not see the patient on the day of discharge, or any other day during the hospitalization, they may not report any E/M service.

You should, however, report face-to-face services based on when the direct contact (face-to-face service) occurs. Here’s how:

If the physician sees the patient the day prior to discharge, the physician can report the appropriate subsequent hospital care code (99231-99233, Subsequent hospital care, per day, for the evaluation and management of a patient…).
If the physician sees the patient on the day of discharge, you may choose the most appropriate code that represents the amount of floor/unit time the physician spends with the patient and other activities directed toward the discharge. For discharge services of 30 minutes or less, use 99238 (Hospital discharge day management; 30 minutes or less). Report discharge services taking more than 30 minutes as 99239 (… more than 30 minutes).