Wisconsin Subscriber
Answer: You have been billing the service correctly, and the carrier is in error.
The descriptor for 92543 makes it clear: caloric vestibular test, each irrigation (binaural, bithermal stimulation constitutes four tests), with recording. The key words in the descriptor are "each irrigation."
The terminology inside the parentheses simply describes a typical test that checks each ear for warm and cold calorics.
In some cases, a third test with ice may be performed on both ears. When this occurs, six units should be billed.
Note: Some carriers do not recognize units and may require 92543 be billed four times on four separate lines. In such cases, modifier -59 (distinct procedural service) should be appended to 92543 on lines two through four, as follows: 92543, 92543-59, 92543-59, 92543-59.