Question: Texas Subscriber Answer: A level-four established-patient visit (99214), for example, requires two out of the following three: a detailed history, detailed exam, and moderate complexity medical decision making (MDM), assuming that you have medical necessity for a level-four established-patient visit. The same level of new-patient visit (99204) requires all three key components including a comprehensive history, comprehensive examination and a moderate complexity MDM (also assuming you have medical necessity for a level-four new-patient service). In the example described above, report a level-three office visit (99213, Office or other outpatient visit for the evaluation and management of an established patient ...) if the physician evaluated an established patient. Disregard the lowest of the three components if billing an established-patient visit. In the above scenario, you may ignore the problem-focused exam, which leaves you with low-complexity decision making, and an expanded problem-focused history. The two highest components of the visit meet 99213's requirements. You should report 99201 (Office or other outpatient visit for the evaluation and management of a new patient ...) for a new patient. New patient visits require all three key components, so you should report new patient E/M services based on the lowest component. In this case, the physician performs a problem-focused exam, which qualifies for 99201.