Remember payer guidelines to choose accurate comparisons. When your orthopedist performs an arthroscopic biceps tenotomy or open microfracture of the knee, CPT doesn't include any codes that "fit." You're stuck with reporting an "unlisted procedure" code, but that doesn't mean you won't receive adequate payment. Follow a few simple steps to improve your claim's chances with the payer. Never Choose a 'Close' Code If CPT includes a code that's close to the procedure your surgeon performed but not a perfect fit, steer clear. CPT guidelines clearly state you should report the service "using the appropriate unlisted procedure or service code." CPT does not include a code for every possible procedure, despite all the additions and revisions each year. You fill the gap with the most appropriate unlisted procedure code, such as 27899 (Unlisted procedure, leg or ankle) or 29999 (Unlisted procedure, arthroscopy). The better your surgeon documents the procedure, the easier -- and more accurate - your code selection will be. Use Easy-to-Understand Terms Always include a cover letter with your claim explaining why you chose an unlisted procedure code. Use simple, straightforward language to explain exactly what the surgeon did and why an unlisted code fits best. Documentation tip: "The trick with unlisted codes is making the carrier understand what the surgeon has done," says Denise Paige, CPC-COSC, an orthopedic coder with Bright Health Physicians of Presbyterian Intercommunity Hospital in Whittier, Cal. "Claims should be dropped to paper with a letter of explanation attached." Timing: Select a Comparison Code The Medicare Physician Fee Schedule does not include unlisted procedure codes, so the codes don't have assigned fees or global periods. When you submit an unlisted code, suggest a fee by comparing the procedure your surgeon completed to a similar procedure with a "real" CPT code and established reimbursement value. Example 1: Example 2: As you select a comparison code, remember that you might be able to report more than one. "Medial reefing, plications, and/or trephination is a somewhat common arthroscopic procedure on the knee that requires an unlisted code," Paige says. "A combination of compare-to codes usually must be reported for the procedure." Know Your Payers' Expectations Keep updated on all your payers' guidelines, but especially workers' compensation. Here's why: "California workers' comp bases its fee schedule on 1997 CPT," Paige says. "The fee schedule was revised in 1999, but the codes date back to 1997. That leaves out many arthroscopic procedures that have been added since then." Result: "It always takes much longer to get an unlisted procedure paid," adds Angela Alessandrini of Regional Orthopaedic Associates in Wilmington, Del. "I always send operative notes with the claim and sometimes send an article explaining the procedure. For some insurance companies, I call and fax everything to the medical director for review and authorization ahead of time."