Not knowing covered services for SNF patients will cost you time and money Get a Grip on Basic Guidelines A patient's skilled nursing facility (SNF) status determines how you should be coding and billing for your optometrist's services, and if you-re not following consolidated billing rules, you-ll continue to sacrifice part of your fees. Leave the Professional Portion to Medicare CMS regulations state that for services with both a technical and a professional component, you should report only the professional component to Medicare. You should then bill the SNF directly for the technical component. Consolidated billing denies your office direct control over the quality of billing and reimbursement. Bonus: For more information on consolidated billing, visit www.cms.hhs.gov/providers/snfpps/cb/.
If you think the billers in your office are the only ones who need to pay attention to consolidated billing regulations, you could be putting your practice at risk for frequent lost payments and even auditing. If your optometrist treats patients in skilled nursing facilities, here's how to ensure you don't end up sacrificing a portion of your fees after completing a service.
The problem: Billing is complicated for patients in SNF care, but not all nursing facilities are SNFs, says Carol Pohlig, BSN, RN, CPC, ASC, senior coding and education specialist at the University of Pennsylvania department of medicine in Philadelphia. An SNF may not even be an entire facility -quot; some facilities have SNF beds and non-SNF beds.
-Even more difficult is what visits providers can report for the SNF patients,- Pohlig adds.
First step: Call the facility to confirm that the patient is in SNF care. If he is not, you may bill your Part B carrier for all the services you provide. But if he is a SNF patient, then you are about to enter the world of consolidated billing.
Because Medicare Part A typically covers SNF patients and consolidated billing rules apply, you can only report certain services to Medicare. Whether the optometrist visits the SNF or the SNF patient visits your office, if the patient is in a covered Part A stay, the SNF rules apply and the facility is liable for the payment.
Exceptions: Medicare has made things a little more complex by excluding physicians- services and the professional components of certain diagnostic services from the consolidated billing requirement. Medicare sees these as outside the SNF bundle and says that -they remain separately billable to Part B when furnished to a SNF resident by an outside supplier.-
And for many of the medications your optometrist might administer, Medicare Part B will not reimburse you in the usual manner. Instead, you must submit a claim to, and seek payment from, the SNF itself.
Note: Don't be surprised if the nursing facility requires a contract due to Medicare Part A requirements. To receive payment for the technical aspects of services your optometrist performs on SNF patients, you may need to have a set contract with the SNF.
Good news: There are some exclusions to these billing rules that have been outlined by CMS.
-Any services that appear on the exclusion list can be reported to Medicare Part B directly, even if it is has a technical component to it,- Pohlig says.
Conquer Nonpayment With 4 Steps
Consequently, SNFs with less-than-optimal billing operations can come up short of money and try to deny you payment. It's not fair or legal for a SNF to tell providers they-ll only be paid when and if the SNF receives adequate payment.
Follow these expert suggestions to make consolidated billing as painless as possible:
- Take a one-page contract with you on SNF visits. The contract should list your billing information and include a disclaimer stating that you expect payment for services rendered regardless of the SNF's reimbursement status with the Medicare carrier. You can consult the CMS Web site for several sample SNF contracts (www.cms.hhs.gov/snfpps/08_bestpractices.asp).
- Charge SNFs only for the reimbursement you could expect according to the Medicare Physician Fee Schedule. You can't tack on fees to account for driving time or gas costs related to SNF visits, even if you think you deserve pay for this.
- Try using a contract and talking first to resolve any persistent payment problems with a SNF. As a last resort, however, you can report your problems to the local or regional overseer of nursing homes and SNFs and request an investigation into their billing operations.
- Consult the CMS Web site or call your Medicare carrier to resolve questions about what services are included and excluded under consolidated billing. Medicare may even be able to send a trainer to your office to advise you on consolidated billing issues.