The effort that goes into Care Plan Oversight might seem mountainous, but it's worth the trouble for oncologists who work with hospice patients to get their documentation ducks in a row. Remember that the billing for these services may include only those services provided by the physician, not by her staff. For example, Towle says, the time a nurse spends on the phone trying to reach family members or giving care instruction cannot be counted under these codes. When determining how to bill for CPO, consider this list of do's and don'ts:
Care Plan Oversight (CPO) services are reported separately from other physician services provided in the hospital, office, home, nursing facility or hospice. CPO runs according to a 30-day clock and exists "to reflect that physician's sole or predominant supervisory role with a particular patient," according to CPT 2002. For the first 15-29 minutes of supervisory services, charge 99374 (Physician supervision of a patient under care of home health agency [patient not present] in home, domiciliary or equivalent environment ; 15-29 minutes), and for a nursing facility patient use 99379 (Physician supervision of a nursing facility patient [patient not present] requiring complex and multidisciplinary care modalities ; 15-29 minutes).
Oncology practices are likely to see a lot more of 99374, which covers patients under the care of a home health agency, says Elaine Towle, CMPE, practice administrator for New Hampshire Oncology and Hematology in Hooksett. Oncology patients frequently use home health services as an interim step to hospice care.
For supervision services that run 30 minutes or longer, use 99375, 99378 or 99380, depending on the facility setting.