Question: Nevada Subscriber Answer: Here's why: How it works: That advice echoes previous AMA information. For instance, the August 2004 CPT® Assistant stated, "In selecting time, the physician must have spent a time closest to the code selected." Your documented time must equal or exceed the average time given to bill that level. For a 35 minute visit spent on a medically necessary counseling-dominated visit, per CPT® you could report 99215 (Office or other outpatient visit for the evaluation and management of an established patient ... Physicians typically spend 40 minutes face-to-face with the patient and/or family). Keep in mind: Remember that although the AMA, via CPT® Assistant, directs you to code based on the "closest" time, most Medicare payers have always considered the times indicated in CPT®'s code descriptors to represent minimums. Under those regulations for the above example of 35 minutes of face to face time, the physician would select the lower code (for instance 99214, ... physician typically spends 25 minutes face-to-face with the patient and/or family ...) unless the time was greater than or equal to the higher-level code's required time (such as 40 minutes for 99215). Other commercial payers may also follow Medicare's criteria for counseling time, so be sure you know before you bill.