Your agency may be leaking money if you don't track down incontinent patients. M0520 asks if the patient is incontinent or uses a urinary catheter (see related story this page). Generally patients will admit to having a catheter, although sometimes they may not realize that a Texas (condom) catheter is still considered a catheter, notes Laura Gramenelles of Simione Consultants speaking at an Aug. 19 teleconference sponsored by Eli. It's harder to determine if the patient is incontinent, experts agree. Besides asking the patient, other sources of information are caregivers, the clinical record and reports from the home health aide, Carol Conrad, also with Simione Consultants told conference participants. After that, put on your Sherlock Holmes hat and start looking for clues:
Other strategies include observing, asking the right questions and giving examples, suggests Chapel Hill, NC-based clinical consultant Judy Adams with the LarsonAllen Health Care Group. Some questions to ask include: Even if the patient says she controls stress incontinence with timed voiding, ask if she has any problems while laughing or bending, when she has a cold or is in the tub or shower with the water running, Adams suggests.v Editor's Note: Transcripts and tapes of Eli's Aug. 19 teleconference may be purchased at http://codinginstitute.com/conference/tapes.cgi?detail=462.