It's up to you to break the silence. Don't underestimate bowel incontinence problems - or your outcomes will suffer. Improvement in bowel incontinence is one of the outcome based quality improvement measures, so agencies should aim for accuracy and consistency in assessing this problem. The improvement in bowel incontinence outcome measure depends on your answers to M0540 (Bowel Incontinence Frequency) at start of care, resumption of care and discharge. The problem: If you miss bowel incontinence problems on admission, but your colleagues identify them on recert or discharge, the patient's condition appears to decline during the episode, even if that patient actually has improved, says con-sultant Marion Donahue with Hamden, CT-based Simione Consultants. When answering M0540, remember that bowel incontinence includes any loss of bowel control "regardless of reason" and "episodes of incontinence despite bowel regimen," instruct the experts from the 3M National OASIS Integrity Project in their report released in November 2003. It does not include a patient's ostomy. Unlike the all-or-nothing approach of M0530 (Urinary Incontinence), M0540 allows for a range of answers, says OASIS expert Linda Krulish with Redmond, WA-based Home Therapy Services. The responses are on a continuum, so the patient who very rarely or never has bowel incontinence would be "0" while one to three times a week would be a "2." The highest number choice is "5," for bowel incontinence more often than once daily. What to do: Bowel incontinence -- like urinary incontinence - is an area many people find difficult to discuss, Krulish says. To discover a problem, you'll need to specifically address the issue, she advises.