Question: We have difficulty filing paper claims for unlisted-procedure codes. Our payer says we are not in compliance with -timely filing- requirements. Do you have any suggestions? Answer: Many payers require electronic claims as proof of timely filing. But on many occasions -- such as when filing claims for unlisted-procedure codes or claims with modifier 22 (Unusual procedural services) and reduced or discontinued services (modifier 52 or 53) -- you must provide full documentation and therefore file a paper claim. -- Clinical and coding expertise for You Be the Coder and Reader Questions provided by Eric Sandhusen, CHC, CPC, director of compliance for the Columbia University department of surgery.
New York Subscriber
The solution is simple: File the claim electronically and then submit paper documentation with a separate claim.
Be sure to include a note with the paper claim explaining that -This is not a duplicate claim. This documentation supports an electronic claim.- Be sure Medicare, which has recently implemented new rules about such practices, doesn't reject your paper claim as a duplicate anyway and delay your electronic claim so that they can request additional documentation.