Be sure of when you can and when you can’t report multiple codes.
Your provider may be seeing a patient more than once on the same day and you may be confused as to how you can earn for both services. Knowing when you should pursue separate pay — and when you shouldn’t — will reduce wasted time and resources while ensuring you get proper reimbursement.
Take a look at this case study to learn the rules of billing separate E/M encounters.
Review the Case
Scenario: Two neurosurgeons in the same practice treat a post-trauma patient twice on the same day. In the morning, physician A prescribes new medication for a patient who’s been having occasional convulsions and codes the encounter as 99213 (Office or other outpatient visit for the evaluation and management of an established patient ...).
Later that day, the patient returns with similar complaints and sees physician B, who performs and documents 99214 (….Usually, the presenting problem[s] are of moderate to high severity. Typically, 25 minutes are spent face-to-face with the patient and/or family) with the treatment provided.
Can you bill both 99213 and 99214 on the same date of service for both of these encounters? Read on to test your answer against the experts’ advice.
Same Specialty Equals 1 Code
In this scenario, you have two physicians in the same group who are not in separate specialties (both are neurosurgeons in the same group). Both doctors see the same patient in the office on the same day. You cannot bill two separate codes for the same-patient, same-day services. “While uncommon, two visits by the same or different physician may be medically appropriate,” says Gregory Przybylski, MD, director of neurosurgery, New Jersey Neuroscience Institute, JFK Medical Center, Edison. “If more than half of the time spent with the patient is in counseling or coordinating care, one may combine the total time of both visits and report a higher level E&M service.”
Here’s why: Payers often consider working together as partners in the same practice and same specialty as one billing person. Even though the physicians have different NPI numbers, both bill under the practice’s tax ID number. Some payers to which you bill services on the same day but at different times will reimburse based on the date of service not on the time of day the service was performed on the same day. That means that the payer would consider the same-day services bundled (whether two E/Ms or an E/M and a procedure).
“If anyone’s tried to bill the two E/Ms on the same day by the same provider, or same specialty provider in the same specialty group, they know it’s just not going to get paid unless the doctor proves in their documentation that these are two distinct problems,” says Kris Cuddy, CPC, CIMC, Healthcare Compliance Analyst at Michigan State University HealthTeam in East Lansing, Mich.
You would normally combine both E/M services into one code. CPT® considers an E/M service’s history and physical global for the day. Therefore, correct billing bundles same-day office visits together. “This also means that the total time involved as well as the combined documentation can be used to determine the level of service that can be reported,” says Przybylski.
Official guidance: According to MLN Matters article MM4032, “Carriers MAY NOT pay two E/M office visits billed by a physician (or physician of the same specialty from the same group practice) for the same beneficiary on the same day unless the physician documents that the visits were for unrelated problems in the office or outpatient setting which could not be provided during the same encounter (e.g., office visit for blood pressure medication evaluation, followed five hours later by a visit for evaluation of headache following an accident).” You can read this article at www.cms.gov/mlnmattersarticles/downloads/MM4032.pdf.
Better way: Combine the two physicians’ work and submit one E/M code, such as 99215. Combine the E/M components of both visits and bill the higher E/M code. This must be carefully documented, however. “If most of the visit was spent in counseling and/or coordinating care for the patient, it may be better to report the combined time of both services to justify a higher level of service,” says Przybylski.
“It would behoove the physicians to combine their documentation and either bill a higher level E/M service for the total E/M services provided (and the practice would determine how to split reimbursement if that were an issue), or to look at the prolonged service codes (remembering it needs to be the physician face-to-face time with the patient that counts towards those codes),” Cuddy advises.
Caveat: If the second provider “only provided necessary treatment and did not perform a separate exam and medical decision making to determine the treatment was necessary, then there is no medical necessity to support E/M 99214,” warns Catherine Brink, BS, CMM, CPC, CMSCS, president of NJ-based Healthcare Resource Management. “If 99214 was indeed performed and documented, then the 25 modifier is needed.”
Beware Private Payer Differences
Private payers may follow this rule, or might make their own payment guidelines. It is always safer to be aware of payer specific guidelines on this and make your physician aware of this.
“While it is easier to be familiar with CMS rules, private payers make independent decisions regarding their payment policy,” says Przybylski.
Some private payers may pay for the second E/M visit, billed with modifier 25 (Significant, separately identifiable evaluation and management service by the same physician on the same day of the procedure or other service) when linked to a separate, distinct diagnosis.
Different Groups Changes Billing
For the scenario above, both neurosurgeons work for the same group practice. But what if you bill for one practice and the scenario changed so that physician A is part of your practice and physician B is part of another practice such as a neurosurgeon from another practice covering the emergency room where the patient goes later that day.
If the neurosurgeons are in two different groups (not covering for each other), they should each bill the appropriate E/M service code: 99213 for physician A and the appropriate emergency service for physician B. “In the case where it’s two different doctors and service locations and not within the same group (or same specialty in the corporation), then both services may be billed and receive payment,” Cuddy explains.
Caveat: Payers may require different ICD-9 diagnoses of different medical conditions for payment. “Needless to say the medical necessity (diagnosis) will determine the need for the patient to see two different specialists from two separate practices,” Brink explains.
Alter Billing for Different Specialists
If the scenario above changes so that physician A and physician B are in different specialties, the billing changes yet again. In this case, you should be able to bill both E/M codes. If two physicians in the same multispecialty group with different specialties, such as neurosurgery and neurology, see a patient on the same day for diagnosis and/or treatment of different conditions, you should be compensated for both services. Support the codes with the (presumably) different diagnosis codes you’ll report.
“If the physicians have different taxonomy numbers, proving the different specialties, you should be able to bill the two different doctors/two different specialties,” says Barbara J. Cobuzzi, MBA, CPC, CENTC, CPCH, CPCP, CPC-I, CHCC, president of CRN Healthcare Solutions, a consulting firm in Tinton Falls, N.J.
Example: A patient sees her primary care provider, a family practitioner, in your group practice for lumbar instability (724.8, Other symptoms referable to back) and low back pain (724.2, Lumbago) after a fall V15.88 (History of fall) and then sees one of your neurosurgeons for assessment of possible spine fracture. Since the physicians have different specialties, you may report both services.
Heads up: Your payers might reimburse on only one of the E/M services because their claims processing software doesn’t have the capability to recognize the providers’ different specialties. Appeal the denial with documentation for both providers’ services, showing that two different specialties performed the services for different medical conditions, and explain the difference in the physicians’ expertise.
“The payer may deny one of them and if so, you will need to appeal and show the different specialties, separate services, the different specialties, and the different taxonomy numbers,” Cobuzzi agrees.