Alabama Subscriber
Answer: If, based on your documentation, you havent met the criteria to bill a 99204, you should refer to the more appropriate code (probably 99202 or 99203, depending on your documentation). There are circumstances under which you can code by time rather than by the three key elements (HPI, exam, and medical decision-making). If the neurologist was able to document that the time spent counseling and coordinating the patients care comprised more than half of the session, you can code accordingly.
For instance, if the visit only warrants a 99202, but the neurologist spent thirty-minutes with the patient, twenty minutes of which involved counseling or coordinating care, then the visit could be coded as a 99203 because this code reads, Physicians typically spend 30 minutes face-to-face time with the patient and/or family. The extent of counseling or coordination of care must be documented in the patients medical record. For example, you would report the visit as usual, but would add, discussed the patients diet and exercise routine. Talked at length about his stress level at work and advised him on ways to reduce his blood pressure. Discussed these issues with the patient for 20 minutes of a 30-minute visit.