Mixing 1995 and 1997 guidelines is OK, but follow only one set per case. Any time you select the best E/M code for a patient's office visit, you need to decide whether to follow the 1995 or 1997 E/M coding guidelines. Our experts help guide your choice with three tips that will keep every coder on track. Background: The level of physical examination is one of the key factors in helping you determine the correct E/M code. The physical exam key component splits into four categories - or levels - of complexity: problem-focused, expanded problem focused, detailed, and comprehensive. Know the 1995 Versus 1997 Difference The exam element is the most significant difference between the two sets of guidelines. 1997: 1995: Switch Guidelines - Within Boundaries You don't have to pick one set of guidelines and stick with them every time you code an E/M service. You can switch between 1995 and 1997. "Given that per Medicare, 'carriers and A/B Medicare Administrative Contractors are to continue reviews using both the 1995 and 1997 documentation guidelines (whichever is more advantageous to the physician),' physician practices are not restricted to using only one of the guidelines," says Marvel J. Hammer, RN, CPC, CHCO, president of MJH Consulting in Denver. You can choose whichever set of guidelines is most advantageous for each encounter, adds Suzan Berman, CPC, CEMC, CEDC, senior manager of coding education and documentation compliance with UPMC in Pittsburgh, Penn. Caveat: Focus on Physician Documentation So which set of guidelines should you use? The answer depends on your physician and his documentation. "Typically the 1995 documentation guidelines are going to be more advantageous for most practices," explains Marcella Bucknam, CPC, CCS-P, CPC-H, CCS, CPC-P, COBGC, CCC, manager of compliance education for the University of Washington Physicians Compliance Program in Seattle. "This is because they are more flexible and also because they reflect the way most physicians were taught to document. However, some physicians may have been taught or may have developed good documentation practices around the 1997 guidelines, and this may be advantageous to them." Remember: "The physician should document everything he needed to check in order to appropriately assess the patient's condition but should not do 'extra' exam simply to meet a level of service," Bucknam says. Bottom line: Bonus: