Medicare Compliance & Reimbursement

Reader Questions:

Review Right of Access Rules on Patient Record Requests

Question: One of our patients has a sizable balance and hasn’t responded to requests for payment. They sent a request asking for a copy of their health records. Can I withhold them until they pay for the services we’ve already provided? Texas Subscriber Answer: No, you cannot withhold protected health information (PHI) for that reason, according to the Department of Health and [...]
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