Reader Questions:
Review Right of Access Rules on Patient Record Requests
Published on Thu Sep 01, 2022
Question: One of our patients has a sizable balance and hasn’t responded to requests for payment. They sent a request asking for a copy of their health records. Can I withhold them until they pay for the services we’ve already provided? Texas Subscriber Answer: No, you cannot withhold protected health information (PHI) for that reason, according to the Department of Health and [...]