Payment:
Clearly Outline Practice Expectations With No-Show Letters and Fees
Published on Sat Jan 15, 2011
Check your payer rules before charging your patients. Every practice has the occasional patient who doesn't show up for an appointment, but if no-shows are becoming commonplace in your practice, it's time to get tough. Get the details from our experts on how to make sure your practice isn't losing money because of countless missed services. Pay Attention to the Patient's Insurance Probably the best way to encourage patients to keep their appointments or call you if they need to cancel is to charge a fee when they don't show up. But when, and if, you can charge a no-show fee depends on the insurance your patient has. In most cases, you should be able to charge patients a fee when they miss an appointment. But check your contracts, because you may have a clause forbidding no-show charges or specifying particular cases when you can and can't bill the patient. [...]
