Now you have part of the answer.The RAC for 17 states, Las Vegas-based HealthDataInsights Inc., will use Milliman Care Guidelines "content and software" to review Medicare claims, Milliman says in a release. "The Care Guidelines promote healthcare quality by providing clinical guidelines based on the best available clinical evidence," the Seattle-based company says. The company provides guidelines for seven topic areas including home care and chronic care. The Care Guidelines include quality measures and "each guideline topic outlines key issues, and provides details on clinical interventions to improve patient outcomes," Milliman says. • With the recovery audit contractor (RAC) program back in business as of last week, you can't miss a chance to ensure that you know all there is about RAC contractors and their habits. That's why a new CMS transmittal may be the most interesting reading material you've come across in a long while. CMS Transmittal 148, dated March 6, offers updated advice on communication with RACs, points of contact, and an overview of the entire RAC process. Plus: The transmittal offers some insight into the RAC exclusion program, noting, "The RAC can permanently exclude an individual claim or a series of claims, or suppress a provider's entire claim submission or claim type for a period of time not to exceed one calendar year," and offers a list of cases requiring suppression or exclusion. To read the transmittal, visit www.cms.hhs.gov/transmittals/downloads/R148FM.pdf. • Starting July 7, you should begin seeing your NPI on all paperwork from the National Supplier Clearinghouse. A Feb. 27 transmittal (CR 6314,Transmittal No. 451) from CMS instructs the NSC to "insert the NPI into all correspondence, including preprinted re-enrollment packages." The NSC will also validate all NPIs received from suppliers starting in July, says the transmittal. To read the CMS transmittal online, visit www.cms.hhs.gov/transmittals/downloads/R451OTN.pdf.