Compliance:
OIG Okays Gift Cards For Unhappy Patients
Published on Tue Jun 17, 2008
But the Office of Inspector General questions excluding ordering doc's NPI on claims While Congress was on hiatus last week, the Office of Inspector General was hard at work, issuing a flurry of new testimony and decisions to guide healthcare practices. Here's a look at a few of the decisions that may affect practices. OIG Rules On Gift Card Case On July 7, the OIG released its advisory opinion regarding a health system's decision to offer $10 gift cards to patients who complain about issues such as long wait times and cancelled appointments. The OIG ruled that the health system's issuance of $10 gift cards does not violate the anti-kickback statute; therefore, the entity may continue distributing the gift cards. Dollar limit: The health system asserted that it would track the issuance of gift cards so that no single patient could get more than $50 in gift card value per year. Possible motive: The advisory opinion doesn't indicate why the $50 limit is significant, but experts believe that several possible reasons may exist. "Back when the Stark regulation regarding nonmonetary compensation to doctors was being thrashed out (the $300 per year limit), the initial proposed rule included a $50 per gift limit as well as the $300 aggregate limit," says William W. Horton, Esq., of Haskell Slaughter Young & Rediker, LLC. "While the per-gift limit was dropped from the final rule, I would suspect the system may have taken that into account in concluding that $50 was sort of a presumably de minimis amount in the eyes of the government," Horton opines. In addition, the health plan may have set the limit at $50 to prevent patients from gaming the system, he suggests. "All of this is speculation, but I assume the system concluded that there had to be some kind of limit for both OIG reasons and practical reasons, and just figured that $50 was low enough to serve both interests," Horton says. OIG Plans to Audit NPIs In addition to issuing advisory opinions and audit reports, the OIG also made time this week to testify before Congress regarding vast abuses of provider numbers assigned to claims for durable medical equipment (DME). On July 9, Regional Inspector General Robert Vito told the Senate Subcommittee on Investigations that physician orders for DME have largely run amok, offering examples of millions of dollars in DME abuse. For example, in 1999, Medicare paid almost $8 million for DME claims that listed the UPIN of physicians who had died prior to the dates of service. Another $32 million flowed into the pockets of DME suppliers that listed invalid UPINs, Vito noted during his testimony. CMS' June 2 directive allowing DME suppliers to put their [...]