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Medicare Compliance & Reimbursement

Annual Wellness Visits:

5 Strategies Help You Deal With Patients Who Refuse to Complete HRA Form

Published on Fri Mar 16, 2012

If necessary, show patients the regulations in writing. You pored over creating a simple-to-complete health risk assessment (HRA) form for patients to fill out during their annual wellness visits -- and yet you still have a few stubborn patients who refuse to complete the form. Follow these five steps to ensure that you still collect for the visit. Background: As part of the 2012 Physician Fee Schedule Final Rule, CMS requires that an HRA be included as part of every annual wellness visit (AWV). You should tailor your HRAs to the patients that you treat, taking into account all of CMS's requirements. Despite the fact that the HRA is a relatively simple form that should take a patient 20 minutes or less to complete, some patients still refuse to participate. That's when you should consider your options if you want to collect for your AWV service, using the following five tips [...]
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