Long-Term Care Survey Alert

Survey Preparation:

GET YOUR DOCUMENTS IN A ROW ON SURVEY DAY

Survey day is not the time to look or feel disorganized. One of the most effective ways to get the survey off to a good start is to meet state surveyors at the door with the required survey forms, the resident roster and a list of key interdisciplinary staff who can answer surveyors' questions in specific areas.

Other documents the facility should have on hand, according to Gene Larrabee, a survey consultant and principle of Primus Care in Valparaiso, IN, include:

  • A current copy of regulations updated as of July 1, 1995, and a current State Operations Manual. "The SOM tells surveyors how to conduct the survey and also includes the survey investigative protocols," says Larrabee.

  • The facility's policies and procedures;

  • Clinical records that are up to date and "clean." "You don't want records that are three inches thick with papers sticking out everywhere," Larrabee notes.

  • CMS forms and other documents surveyors will request.

    Federal rules require facilities to provide surveyors the following documentation within one hour of entrance, according to Marilyn Mines, a nursing consultant with FR&R Healthcare Consulting in Deerfield, IL:

  • List of key personnel and locations;
  • Copy of written information on resident rights;
  • Meal times;
  • Medication pass times;
  • Copy of facility layout;
  • Activity calendar for past three months;
  • Copies for production menus;
  • Copy of facility contract;
  • Policies and procedures regarding investigations and prevention of accidents and/or incident log;
  • Policies and procedures for abuse investigation/reporting and prevention;
  • Name and location of staff assigned to help with residents.

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