This form can help you deal with a culturally diverse resident population. How would you like to be addressed by staff? _______________________________________________ Patient/Resident Interview: If impossible to interview patient/resident ask family representative these questions. (If using interpreter see reverse side before beginning interview) Place of Birth ________________________ Number of Years in This Country____________________ Ethnic Affiliation ______________________________________________________________________ Primary Language _____________________ Secondary Language ____________________________ Able to read the following languages ______________________________________________________ Do you consider yourself a spiritual person?____ If yes, explain. ________________________________ ____________________________________________________________________________________ Daily Prayer Needs ____________________________________________________________________ Food Preferences ______________________________________________________________________ Food Prohibitions ______________________________________________________________________ Home or folk practices done on a daily basis ________________________________________________ ____________________________________________________________________________________ Preference for gender of caregiver? Female _________Male __________ Either __________________ What home remedies, care practices have you tried? __________________________________________ What herbal medications do you use? ______________________________________________________ Who are your support people? List : Family members _________________________________________ Friends _______________________________ Spokesperson __________________________________ Symptoms ___________________________________________________________________________ Cause ______________________________________________________________________________ How would you care for this condition in your home country? __________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Who will be making decisions for the patient/resident? _______________________________________ Do you want staff to let the patient/resident know their condition? ______________________________ Do you want us to discuss end of life issues with your relative? _________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Working with an interpreter will take more time - patience is crucial Source: Illinois Council on Long Term Care. Used by permission.
Cultural Assessment
Name: _____________________________________________ Room:_____________
It is important to understand the patient's/resident's perception of their illness, cause, and care. Have them explain in their own words what they feel is wrong.
Family Interview
Objective Observation of Patient/Resident - Document what you see, hear or experience such as patient/resident dress, appearance, body posture, features, language, mannerisms, general behavior and attitudes.
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Interpreter Use
If family members are used for interpreting, they may experience role conflicts and may lack needed medical vocabulary. They may withhold vital information in order to protect the patient/resident. In many cases, especially for sensitive medical and nursing issues, it is best to use a non-family or professionally trained interpreter when possible. When working with an interpreter, remember the following:
Explain the key issues to the interpreter before the session begins
Don't use long involved sentences
Use simple, straightforward language
Instruct the interpreter to translate the exact words of the patient/resident and not insert his/her own thoughts
Have the patient/resident repeat the question through the interpreter to be sure he/she understands
As a sign of respect, speak directly to the patient/resident and not the interpreter