Question:
New Hampshire Subscriber
Answer:
E/M services and multiple procedures do not have the same CPT® rules, but payers are free to establish any rules they want. Most likely their rationale is that you did not make the appointment twice, did not use the room twice, the patient did not see the provider twice, and you did not use office supplies twice. Because of that, they are keeping part of the money.Try this:
Have your practice reschedule either the problem visit or the well woman exam (WWE) instead of trying to fit everything into one visit. Keep in mind this will take patient education to avoid misunderstandings about the services you will provide when your patients schedule their WWE.