BCBS gives hospital incentives to better manage patients. Contracts between hospitals and insurers cover virtually every facet of care, so be aware that a greater focus on quality might find its way into your paperwork. Case in point: "We want to create incentives to better coordinate care and management of these patients, rather than keep them in silos," Peter Andruszkiewicz, president and CEO of Blue Cross, explained in a statement. The new contract, which Andruszkiewicz says will likely be effective by the end of September, will define specific metrics based on quality-related programs, including creation of a more patient-centered model for both maternity care and for behavioral health, according to Providence Business News.