Avoid a payment disruption by taking a few extra steps with your hospice cap reporting, one industry veteran suggests. The problem: “Several hospices submitted cap reports for the 2016 CAP Year only to be informed by the MAC that the cap submission was never received,” reports consulting firm The Health Group in Morgantown, West Virginia. “This confusion caused a couple of providers to have payments suspended even though the cap report was submitted,” the Group says. The solution: “We recommend that if you operate multiple hospices that each cap report be separately submitted and not combined,” the Group says in its electronic newsletter. “We also recommend that the hospice be persistent to ensure receipt from the MAC is acknowledged.”