Guidance the Centers for Medicare & Medicaid Services has issued for 2020 “includes a revised method of evaluation and revised criteria associated with the Documentation of Deficiencies for … Home Health Agencies (HHAs), Hospice,” and other providers’ “scoring measure for standard and complaint surveys to reduce subjectivity and burden,” CMS says in a memo dated Oct. 17. Details are in the memo at www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/AdminInfo-20-02-ALL.pdf.