Home Health & Hospice Week

Survey & Certification:

Will Imminent Jeopardy Survey Citations Jeopardize Your HHA?

DAB upholds California HHA's termination from Medicare. If you're not careful it could happen to you - a survey finding of immediate jeopardy resulting in decertification from the Medicare program.
 
That scenario is on the rise, warns Mary St. Pierre with the National Association for Home Care & Hospice. The immediate jeopardy violation "is rearing its ugly head all around the country," St. Pierre says.
 
"Immediate jeopardy" is a situation in which a provider's noncompliance with one or more conditions of participation has caused, or is likely to cause, serious injury, harm, impairment or death to a patient, according to the Centers for Medicare & Medicaid Services.
 
Although CMS clarified in 2000 that immediate jeopardy violations do apply to HHAs, such violations have become more prevalent nationwide in the last year-and-a-half, St. Pierre observes.
 
One high-profile example is the Visiting Nurse Health System of Atlanta, which in 2002 was served with an immediate jeopardy citation. The finding was lifted, "but not before financial and staffing losses [were] sustained throughout the home health program," VNHS says on its Web site.
 
How to prevent it: One key to avoiding such a serious citation is by thoroughly educating staff, recommends Linda Rutman, consultant with Charlotte, NC-based LarsonAllen Health Care Group. Show them how lapses in documentation and following orders can seriously affect both patients' health and the agency's existence, Rutman urges.
 
A prime example is the recent case of Comprehensive Professional Home Visits, a former HHA based in Vallejo, CA. The CMS Departmental Appeals Board issued a decision July 26 upholding the agency's termination from Medicare based on an immediate jeopardy finding (Comprehensive Professional Home Visits v. CMS, Docket No. A-04-35, Decision No. 1934). Two Immediate Jeopardy Violations In June 1999, California surveyors inspected the HHA and cited G Tag 164 for immediate jeopardy based on two patients it reviewed, the decision says. Surveyors cited 42 C.F.R. 484.18(b), the COP titled "Acceptance of patients, plan of care, and medical supervision." Specifically, Comprehensive failed to review the plan of care, the state charged.
 
In the first patient's case, Comprehensive gave a diabetic patient insulin on a sliding scale basis when there were no physician orders for the regimen. Also, the agency failed to contact the physician when the patient's blood glucose level went over a pre-set limit and did not conduct a blood glucose test on every visit as ordered, surveyors charged. A diabetic coma could have resulted, the surveyors contended.
 
In the second patient's case, Comprehensive failed to confirm orders for oxygen, including its delivery mode, but administered it anyway. An incorrect oxygen concentration could have inhibited the COPD patient's ability to breathe, surveyors argued.
 
California informed Comprehensive that it would terminate the agency from Medicare if the HHA didn't correct the [...]
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