Home Health & Hospice Week

Regulations:

Add One More Notice To Patients' Paperwork Mountain

QIO complaint process newest notification requirement proposed. In addition to all the other notices you give home care patients, you may soon be giving them information about how to complain about you. A new Centers for Medicare & Medicaid Services proposal "would require most Medicare participating providers and suppliers to give Medicare beneficiaries written notice about their right to contact a Medicare Quality Improvement Organization (QIO) with concerns about the quality of care they receive under the Medicare program," the agency says in a release. Currently, only hospital inpatients are given this type of information about contacting a QIO. But if the new proposal is finalized, a long list of provider types, including home health agencies and hospices, would have to inform beneficiaries about how to complain to a QIO. "By requiring providers and suppliers to furnish QIO contact information to all beneficiaries, we are protecting beneficiaries' rights to bring [...]
You’ve reached your limit of free articles. Already a subscriber? Log in.
Not a subscriber? Subscribe today to continue reading this article. Plus, you’ll get:
  • Simple explanations of current healthcare regulations and payer programs
  • Real-world reporting scenarios solved by our expert coders
  • Industry news, such as MAC and RAC activities, the OIG Work Plan, and CERT reports
  • Instant access to every article ever published in Revenue Cycle Insider
  • 6 annual AAPC-approved CEUs
  • The latest updates for CPT®, ICD-10-CM, HCPCS Level II, NCCI edits, modifiers, compliance, technology, practice management, and more

Other Articles in this issue of

Home Health & Hospice Week

View All