Home Health & Hospice Week

Medical Review:

Know Your Affirmation From Your Approval Rate

Approval rates are tougher.

Under the Review Choice Demonstration, choosing the Pre-Claim Review option is almost always the wisest course of action for achieving reimbursement success, experts agree. But it also makes sense when it comes to qualifying for future review options that are much less burdensome.

Under RCD, HHH Medicare Administrative Contractor Palmetto GBA assesses participating agencies every six months. If an HHA achieves a 90 percent or greater PCR affirmation or claim approval rate, it can select either of these less intensive options:

Option 4: Selective Post Payment Review – A statistically valid percentage of claims are reviewed every six months based on the total universe of claims submitted within the six-month cycle.

Option 5: Spot Check – 5 percent of claims are reviewed after final claim submission and prior to payment.

In a Jan. 17 post, Palmetto breaks down the difference between PCR affirmation and claim approval rates. “A claim approval rate is different than the Pre-Claim Review (PCR) affirmation rate,” the MAC explains. “The claim approval rate is for agencies that selected an RCD ADR option (Post-Payment Review, Selective Post-Payment Review, Spot Check). The PCR affirmation rate is for agencies that selected the PCR option.”

Difference: “Appeals and partial payments do not count towards your claim approval rate,” Palmetto says. “All initial decisions do apply toward your claim approval rate.”

Plus: “The RCD ADR process is different from the [Targeted Probe & Educate medical review] process,” Palmetto adds. For example, “during the RCD ADR review process … the Medical Reviewer does not contact the HHA for missing documents.” There also “are no easily curable telephone calls,” the MAC explains.

HHAs under Post-Pay Review must “get their ADR fully paid to count toward the required approval rate,” stresses Joe Osentoski with Gateway Home Health Coding & Consulting in Madison Heights, Michigan. “And this must be on the first submission without any opportunity to add items that a TPE reviewer may afford them.”

Bottom line: Those limitations make the claim approval 90 percent “harder to obtain” than the PCR claim affirmation 90 percent, Osentoski says.  

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