Combat high turnover with simple awareness.
High turnover is prevalent in the home care industry -- making your leadership role even tougher. Research indicates people leave managers, not companies, so what are you doing to prevent losing your star staff members?
You can quickly determine whether you’re providing a rewarding work environment with these 12 questions from Marcus Buckingham and Curt Coffman’s First, Break All the Rules: What The World’s Greatest Managers Do Differently. If your staff members asked themselves these questions, how would they answer them?
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my manager, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does my company’s mission make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?