Industry Notes:
Is Hospice CAHPS Survey On The Cusp Of Change?
Published on Fri Nov 18, 2022
Mode experiment results give hospices a clue. Keep an eye on future hospice rules to see whether the way CAHPS surveys are administered will get a revamp. The Centers for Medicare & Medicaid Services has released results from its 2021 hospice CAHPS survey mode experiment. “CMS will use mode experiment results to inform decisions about potential changes to administration protocols [...]