Home Health & Hospice Week

Industry Notes:

Duplication Glitch Leads To Bogus Rejections For PCR Requests

Stand by for a solution to a new claims processing error in the Review Choice Demonstration.

The problem: “Providers who utilize our eServices or EDI submission process have indicated that they are receiving error messages indicating that they have submitted a duplicate request” for pre-claim review, HHH Medicare Administrative Contractor Palmetto PBA says on its website. “Upon investi­gation, we have found that the provider has not submitted twice. In some instances, our system has duplicated the request, then sent a rejection message to the provider indicating that the second submission is a duplicate,” Palmetto details.

For now, agencies must hang tight. “We are actively working on a solution to correct the issue,” Palmetto pledges.

Other Articles in this issue of

Home Health & Hospice Week

View All