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Home Health & Hospice Week

Industry Notes:

Don't Jump The Gun On Cahaba-CIGNA Switchover

Published on Fri Feb 04, 2011

Don't jump the gun on the switchover from Cahaba GBA to CIGNA as your Medicare contractor. CIGNA is already receiving requests for things like provider address changes. "All provider requests and inquiries must continue to be directed to your current Medicare contractor for assistance at this time," CIGNA tells providers in an e-mail message. "We are unable to accommodate such requests until we are operational and officially assume the J15 workload. These types of misdirected requests will cause unnecessary delays in processing." CIGNA is scheduled to take over as the Home Health and Hospice Medicare Administrative Contractor June 13. "Most provider action items will take place within the 90-day window leading up to segment cutover," CIGNA says in a separate provider e-mail.
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