Home Health & Hospice Week

Industry Note:

Respond To ADRs With Success

If you’re feeling bombarded by Addi-tional Development Requests, a tool from HHH MAC CGS could help you respond successfully to the ADRs.

Tip: "Have a plan to handle the requests, including a person who can review the documentation before sending to ensure it’s complete," CGS says in the tool at www.cgsmedicare.com/hhh/education/materials/pdf/Success_MR_Requests.pdf.

You should realize that the deadline for returning medical records varies depending on who is requesting them, CGS adds. You have 30 days to respond to an ADR from your MAC, but 75 days when the Comprehensive Error Rate Testing (CERT) contractor requests records, for example.

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