If the blizzard of ADRs hitting the home care industry is confusing you, you aren’t alone.
Some Additional Development Requests include requests for the HHH Medicare Admini-strative Contractor "mixed in with ADRs for the Recovery Audit Contractor (RAC), the Zone Pro-gram Integrity Contractor (ZPIC), and/or the Comp-rehensive Error Rate Testing (CERT) contractor," points out MAC Palmetto GBA on its website. "Please review your … ADRs very closely. They can be confusing!"
Don’t face additional payment delays or denials because of paperwork mix-ups. "Please make sure you esMD, fax or mail your records to the correct contractor," Palmetto urges.
Reminder: "You cannot send ADR re-sponses to the RAC, ZPIC or CERT via the electron-ic submission of Medical Documentation (esMD) process," the MAC adds. "esMD only applies to requests that are solely responding to Palmetto GBA requests."